Apple Return Policy: Rules, Time Frame, Items, and Exceptions
Most Apple product returns are attached to software glitches alongside many other technical problems, and such issues cannot be managed. They must be returned and will require Apple technical experts to work on them.
You just don’t make a return to Apple on their product that is malfunctioning, you will have to read through the Apple return policy to have a total idea of how to process a return, if you have any Apple returns to make, read down!’
How Many Days Is The Apple Return Policy Window?
Most Apple products have only 2 weeks of check time and the return of the customer figures out any problem or issue with the product they bought or ordered for Apple.com or any of their stores.
This 2 weeks or 14 days official working time is as much time a customer has to return a product and if it is not returned within this time, the Apple return policy conditions for product return after the deadline will be applied.
Apple Return Policy After 14 Days
Unlike other stores that might offer a store credit or merchandise credit, Apple products are worth more than offering or expecting store credits. You would be disappointed if that’s your expectation.
A day after 2 weeks of item returns elapses, you won’t be able to make returns to Apple no matter the item or the problem it has. The more reason you have to make practical and observant use of the 2 weeks given to explore your newly acquired Apple device.
Some Apple Return Instructions
You can’t just start to process the return of an Apple product without meeting the standard of the Apple return policy.
These rules serve as a guide to checking your item return and possible refund if it is successful. Therefore, these standards are important and necessary if you want to initiate a return:
1. Apple Return Time
Apple allows not more than 2 weeks for customers to make immediate returns of Apple products. If a customer isn’t satisfied with something he/she got from any Apple store, he’s rejected item will be considered for a return, and a refund provided within the 2-week interval.
2. Receipt/ Proof Of Payment
You are sure to still have your receipt within 2 weeks after purchase. But if you have misplaced it, you can still make returns by visiting the local store you bought from. But know that Apple is strict on returns with receipts.
3. Good Condition
If you’ve been careless enough to cause additional damages, or scratches, unscrew/open, or alter the original appearance of the item you bought, we best advise you to keep it and dont bother initiating a return. The item is expected to be returned new.
4. Original Packaging
Even if it’s the malfunctioning or bad part is the charger, earpiece, or screen, you are to return every component or part of the item the same way it was delivered to you. The complete set including the cartoon or box and other accessories makes up a complete return.
How To Make Returns Without A Receipt
While we wonder how you might have misplaced your receipt within 2 weeks of purchase, you can still make returns without a receipt only if you visit the same store you bought from.
By visiting the local store, they would help you track your purchase back, and from there, your return program is initiated. Otherwise, you will remain with the Apple product and will be unable to return it.
How To Process Online Returns for Apple Products
To send back your rejected Apple item, you will have to first, log in to your Order Listing page using your Apple ID and password, and choose the specific item you want to return from your list of ordered items to access the order details page.
Click on the “Start a Return” link below the item, followed by “Get Started.” to confirm the items you wish to return and hit “Initiate Your Return.”
By following the instructions, you will click “Print Return Label” to get a shipping label. For items of multiple boxes, use the button again for additional labels. If you’re returning a computer, is best with the original packaging.
You either go for a pickup or drop off the package at one of their location carriers.
Items That Cannot Be Returned
While you shop for Apple products and order Apple items online, you should understand that there are products with exceptional rules of not being returned. While ordering or picking these items, be sure you really need them.
They include opened software, electronic software downloads, software upgrades, Apple store gift cards, Apple developer products, and Apple print products. You can enquire from customer care to know more about these products and the terms of purchase.
Does iPhone or iPad Return Cancel Wireless Account?
It doesn’t cancel or update your account simply because you returned an iPhone or iPad that malfunctioned. But you just have to contact your service providers to inform them of the return to avoid unnecessary charges.
Contact them and provide the necessary details to avoid any billing issues. Remember, communication with your service provider is necessary for a smooth process. Do the same with other relevant service providers.
Can Opened Apple Software Be Returned?
It’s best when it’s unopened so that returning it within the 14-day return window is hassle-free. But if it’s opened already, it will be only accepted and considered for return if you haven’t installed the software on any computer.
But software packs that have seals or license stickers on the cover or pack, will not be accepted the moment that seal is torn. But, on slim chances, you can return a broken seal software pack. This is only possible if you disagree with the conditions of the software.
Return Policies For iPhone And Apple Watch
Returning Apple Watches and iPhones follows Apple Return Policy though with slight changes to the Apple Watch Edition collection. Apple Watches must be returned in their original condition when inspected at any Apple store.
Returning your iPhone, iPad, or Apple Watch doesn’t cancel or reset your wireless account. it might keep counting and information is still sent to that account so to get it right contact them immediately.
Other Apple Service Returns and Refunds Available
Apple app or content refund is between 14 days, and you can start by visiting reportaproblem.apple.com and following the steps to start up the process. If the charge for the app or content is still pending, pause the refund request until it posts.
For an Apple gift that you want to return, Apple allows gift returns, but remember that refunds will be in the form of an e-Apple gift card.
Services like AppleCare can also be returned. It can be canceled within 30 days of your initial purchase, and you’ll get a full refund. Service charges will be deducted, while you get the balance soonest.
And for promotional items, like a gift card, make sure to return that extra item. If you don’t, the value of the promotional item gets deducted from your refund.
Finally, Apple customer care and store representatives are always ready to attend to your needs in areas you don’t understand regarding the Apple return policy though we’ve covered a number of them.
You can contact them at 1-800-676-2775 to educate you on the U.S. Returns and Refunds Policy, Holiday Return Policy, Puerto Rico returns, item Exchange, and other Additional Information.
