SKIMS is a shapewear and loungewear high-end product provider that offers its products in the stores, and it has an explicit return policy enunciated on its website. Be it shopping for comfortable underwear or trendy loungewear, be every person well-acquainted with the SKIMS return policy to shop till you drop.
While the return policy of SKIMS is created to be customer-convenient, it’s good to know some general guidelines.
What is Skim’s Return Policy?
If required to exchange one item, so return it for a refund and order a new one. They must mail returns within 14 days. They just return one order of return at a time.
Return an item within 30 days of shipment. Visit the Skims Returns Center to initiate a return.
Unable to return online, send an email to [email protected]. They may need a photo of the product you’re returning for processing.
Skims Returns Policy Without a Receipt
Confirm receipt before you return anything and provide a return form for the process to go through. In making a return, one must provide proof of purchase or the receipt to Skims.
If you do not have a receipt it is more likely the return will be denied. There are possible returns without the receipt.
Are permitted to submit returns without receipt from Skims. If you wish to return a purchase made online, it is only necessary to present the purchase number and email address.
How to Return an Item to Skims
1. Produce perfect proof of purchase i.e. original receipt, packing slip, or order confirmation email.
2. The SKIMS official website contains comprehensive return instructions e.g. subscriptions to the “Customer Service” or “Returns” pages.
3. Proceed and initiate the return process as highlighted.
4. Securely pack the item, ensuring that it is within its original state together with all the original tags and packaging to be properly returnable.
5. In case there are any, attach the return label provided on the package.
6. Ship the package to the designated return address provided by SKIMS.
What is Skims Exchange Policy?
Unfortunately, Skims provides an exchange policy. Customers will have to follow the Skims return policy if they want to exchange the product.
Mail back the item to the Skim store, and wait until your product is confirmed by Skims And you get a confirmation email. It means that you send the product back first, then re-order afresh.
Shipping fees as well as other handling charges will be deducted from the customer’s account. For further help, contact the customer service department.
Skims Refund Policy
The company will review your item once it has reached their warehouse. The item shall be notified if he qualifies for a refund. Usually, the delivery process takes approximately 7 business days from when your item is delivered to the warehouse.
In the same way, Skims also refunds your payment method through which you bought the items in the form of a credit or debit card for returned items. Your payment will be credited back within three to five business days after your financial institution has received the package.
A gift card of the refund amount will be issued by Skims once your return order is processed for a store credit. The gift card will be sent via email to the email address on the order.
Skims Return Exceptions
Skims’ return policy is clear-cut and requires the return of all orders made in America within thirty days of receiving the item for credit to the store or a refund.
Under no circumstances should the item be washed, worn, and in its original condition with all tags and liners in place.
The shipping fee for domestic returns will amount to 6 dollars, which is smaller than the refund amount. Items that sold out can’t exchanged.
What are the Conditions For Returning an Item at Skims?
Below are the conditions for returning an item to Skims:
1. The item has to come returned in its original state.
2. In case the return of an item takes place online, then shipping fees are not refundable.
3. Items must come in an undamaged appearance and not be washed or used.
4. Instead, customers can select cashback where the shipping cost will be reduced.
5. The item can only be acceptable for a return in an unwashed, unaltered, and undamaged condition.
6. Customers are required to hold all receipts and tags in good condition where they returned the item.
Skims Return Policy for Damaged Products
If you observe Skims, you can never return a faulty or damaged product. You can easily replace the product if one has to open it to its original nature.
If you have received a defective or damaged product from Skims, it can be replaced or returned provided you bring this fact to the notice of customer care at the earliest.
Skims Contact Details
The Skims Customer Service is located on the site. Through their official website, you can access Skims Customer Service.
If you want to reach them, an email form is available and you can contact the support service offered by Skims Customer Service on the website by chatting with their representative or sending them an email using the email form that they put in their official site.
You can also reach them through a visit to their official website. You can also contact Skims Customer Service via 747-777-5467.
Request for a return or exchange within 30 days from the shipment date. Offer and terms are subject to change.
Skims offers refunds or domestic merchandise credit for domestic returned merchandise, while it allows customers to exchange their items in case they are not the rightful size of the customer.
Skims accepts international returns by refunding the purchase price of accepted returns.