You probably heard about Adidas. They sell some of the most valuable athletic apparel, footwear, and accessories in the world, and from 2021 – it was the fourth-biggest brand in apparel. Adidas has outpaced many of the world’s leading athletic footwear labels, ranking amongst other top brands by American consumers.
If you’ve bought an item from an Adidas store or Adidas.com and are wondering what the Adidas return policy is, continue reading to learn more
What’s Adidas’ Return Policy?
Adidas’ return policy allows consumers unsatisfied with their store or adidas.com purchase to return Adidas purchase for a full refund within 30 days.
Items purchased at a location Adidas store may be returned at any store, with the inclusion of the original receipt, and retain a total refund. Mail in online purchases at adidas.com or special store orders that are being shipped to you.
Requirements for a full refund:
1. The item must be returned with the packaging and in unused condition
2. All apparel must have original tags
3. Footwear in the original shoebox
4. Accessories containing all pieces of the original packaging
5. Personalized products cannot be returned because they were customized for the buyer.
6. Finally, you cannot return Adidas shoes after 30 days.
Adidas’ Return Policy After 30 Days
Adidas will generally not take a return of merchandise beyond the first 30 days if it is in working condition or does not relate to manufacturing issues. It suggests consumers look at and report problems with their purchase as soon as within thirty days of purchase.
If, however, you notice any fault or experience any difficulty with your order after this period elapsed, you can still contact Adidas customer care for further assistance.
However, always remember that returning an item beyond 30 days might require further processes and the resolution may be different on a case-by-case basis for the return.
One should keep proof of purchase and be prepared with information about the problem as well. Adidas tries to ensure the satisfaction of their customer, but the return policy gets stricter past 30 days since they have already provided ample time.
Rules For Return Without the Box or Original Package
Ensure the Adidas items are returned in their original packing and with the original tags for processing your returns.
This means clothing should be in its original unworn condition without any laundering and shoes should be returned without wearing them with the original shoebox and all attached tags.
Don’t use the product, your cooperation to maintain the original state of the product will help in the quick processing of the return.
Adidas’ Return Policy Without Receipt
In case you lose your receipt don’t fret, Adidas has got your back. They agree on an exchange of a similar product in a different size.
In addition to this, there is an available in-store credit option upon returning the item at the current price at which you bought it.
This sums up everything geared towards making your experience smooth and unimpeded at all times. Feel free to reach out to their customer service for further assistance or clarification.
How Long Do Adidas Refunds Take?
Refunds for returns made to an Adidas store will be credited to your original method of payment and may take up to five working days to appear on your account statement.
Otherwise, if you send back an online purchase to Adidas through a FedEx drop-off location, the refund can take up to fourteen business days to be posted on your account (after approval).
Based on your bank’s policies, refunds may take longer to credit to your account.
How to Return an Item Online Using an Adidas Account
Below are the return instructions for customers with an Adidas account:
1. Sign in to your adiClub Account
2. Go to Order History
3. Select the order you wish to return
4. Select “Return Items” or “Free Size Exchange”
5. If exchanging a product, select the product to exchange and the new size
6. Next, print the shipping label provided by Adidas
7. Package items in a shipping box, seal it, and adhere the shipping label to the outside
8. Take the package to a local FedEx drop-off location
What items Cannot be Returned to Adidas?
But the return of any purchased product from Adidas will only be allowed if and only if it was strictly bought either at an Adidas store or via their official online store, adidas.com.
Please note that they will not accept worn, laundered, or used items or if original tags and packaging are missing for return.
Also, the face covers cannot be exchanged or refunded. It’s essential to ensure your items meet these criteria before initiating a return with Adidas.
Adidas exhibits a lot of unique sports apparel and accessory equipment for athletes and people who live active lifestyles.
We give Adidas a return policy score of 2.5 since the company makes it difficult to return its products with specified strict policies regarding the condition of items required of the company’s acceptance for return.
Also, the return policy does not let the consumers restore after items are worn in it does not allow consumers to try out the products and re-order to ensure overall satisfaction.