Staples Return Policy: Everything You Need to Know

Staples is an American company that sells office supplies and other related items. When it comes to returning products, many of us often have questions like: What’s the return policy for Staples laptops? How about during holidays? Can I return items without a receipt? And what about online purchases?

If you’ve bought something from Staples and you’re not happy with it, you can easily return it to the company. The Staples Return Policy is designed to make returns simple and hassle-free for customers.

What is Staples Return Policy?

You’ve got 30 days to make a return.

If you’ve bought something from Staples and you want to return it, don’t stress – we’ve got you covered. If you’re not happy with your purchase, you can return or exchange it.

Just make sure to keep your item in its original condition and packaging.

However, remember that return policies can differ for different products. We’ll cover all the details in a separate section.

Staples Process to Return Items

At Staples, you’ve got choices for returns – you can do it in-store or online. Here’s how to do both:

Returning In-Store

If you want to return something in-store, you’ve got two options: give us a call at Customer Service number 1-888-515-8880, or just head to your nearest Staples store. Here’s what to do next:

1. Before you start your return, make sure your product is eligible for in-store returns.

2. Once you’ve confirmed that, grab your purchase receipt and head over to your nearest Staples store.

3. When you get there, go to the customer service desk, and show your items and receipt to the staff. They’ll take care of the rest and help you with your return.

4. Your refund will be processed right away and sent back to your original payment method. Easy as that!

Staples Rules For Return With Receipt

Returning items to Staples is simple. Office supplies can be returned anytime. However, technology and furniture items must be returned within 14 days of the receipt date. Opened software can only be exchanged for the same title and version.

To get a refund, your purchase must be in a condition that Staples can resell, with the original packaging.

Normally, refunds will be issued using the same payment method as your original transaction. Refunds over $500 made with check or cash will be given by corporate check.

Staples Rules For Return Without Receipt?

Don’t worry if you’ve misplaced your receipt! If you’re returning your item to the same store where you bought it and you have the credit or debit card you used, Staples can find your receipt in their system.

If you ordered online, just go to the My Orders section and print a new receipt.

But if you’ve lost your receipt and Staples can’t find your transaction, you’ll get an in-store credit for the lowest selling price within the last 30 days at US stores.

How to Return an Item to Staple Without A Label

A return label is like a permission slip from the company. It has all the details about your products and where to send them back.

Here’s what to do if you want to return your items using the shipping label:

1. Go to this link on Staples’s website and click ‘I purchased it online’.

2. Once you’re on the ‘My Orders’ tab, enter your Order ID and choose the product you want to return or exchange.

3. Fill in all the necessary info in the provided sections, double-check your order, and hit submit to start the return process.

4. Don’t forget to include your purchase receipt, UPC code, manuals, parts, and original packaging with your order. If you don’t, Staples might not accept it.

5. Print the return label and stick it on your package, then write down why you’re returning the items.

6. Take your package to the nearest UPS dropbox using the address on the return label.

Staple Refund Process And Procedure

If you bought something online and paid with different methods, Staples will refund you in this order: Staples Credit Card first, then major credit cards, prepaid credit cards (like bank-issued gift cards), checks, and finally Staples Gift Cards.

If you plan to return something later that you paid for with a prepaid card, make sure to hang onto that card. Staples needs to refund you using the original payment method.

Staples Exchange Policy

Bring your receipt if you want to exchange your product, and make sure the product is still in its original condition. You can exchange or return unopened items.

But if you’ve opened something like software, you can only exchange it for the same product.

Items That Can’t Be Returned to Staple

1. Downloadable Software, Movies and Music – Non-returnable.

2. Opened Software – Can only be exchanged for the same software title.

3. Custom-ordered and Custom-assembled Furniture – Can only be returned if it’s defective when you receive it.

4. Gift Cards and Phone Cards – Non-returnable.

Conclusion

In conclusion, Staples’ return policy makes it easy for customers to shop with confidence. Whether it’s office supplies, technology, or furniture, they’ve got you covered.

With simple guidelines and options for returns, Staples ensures customer satisfaction every step of the way. So next time you shop at Staples, know that if something isn’t quite right, they’ve got your back.