Lowes is a brand name in household, office, and building material supplies. You should consider patronizing them, especially for durability and credibility. Above all, the Lowes return policy is very favorable compared to others. If you stick with us, we will show you their return time, rules, items, and exception options!
Building and house projects come with lots of adjustments and one needs to return a few items for either a refund or exchange for another item if not needed anymore. The cost consequences make it quite difficult most times for companies to do.
But with Lowes, returning their items for a refund or swap due to damage, mistake or displeasure isn’t an issue. But you will have to abide by some official rules to make this exchange or refund scheme a successful one.
What is Lowe’s Return Time Frame?
The standard lowes window for the return of items is 90 days. This is to say that, you have 3 months from the date of purchase to return any item(s) that you consider to have damages, faults, or manufacturing issues and you will need a swap or refund.
Lowe’s policy on the official return time varies depending on the item in question and its allowed window return time. Most of it ranges from 30 days to a year for items like plants or flowers from Lowes.
What are The Lowes Rules For Return?
Most rules are very simple, and basic and will need your rational reasoning to know them though a few of them are in-depth and will need you to read through. But still, they’re more business-oriented.
1. Major Item Policy
The rule on returning major appliances to Lowes is limited and intricate. It’s different in time considering the general return time of 90 days for most items to Lowes.
Reporting and returning major appliance damages, faults, and inefficiencies are to be done early enough to avoid rejection because of return time. Therefore, you need to have a close observation of these sorts of items once they arrive.
Call Lowes customer care at (1-800-445-6937), e-mail, or visit their store to report the issue immediately.
2. Return the Item When the Market Price is Low
If you find the same thing you bought at Home Depot or Ace Hardware for a cheaper price, you can get some money back.
Just show proof of the lower price to the store where you bought it. They’ll give you back the difference in cash, and usually, they’ll add an extra 10% as a bonus. You don’t have to return the item to get this deal!
3. Enjoy More Savings By Using Store Credit
Shop online via Lowe’s website with TopCashBack for a 5% cashback. Go for “store pickup” when checking out and physically pick up your order at the local Lowe’s store.
After walking around the store for a while, go back to customer service, and request “store credit” claiming to have changed your mind about the purchase. This way, you retain the 5% cashback and gain store credit for future purchases. You can keep doing this to save more.
4. Return Items in Original Form
Returning the item to Lowes the same way you bought it will increase your chances of experiencing a successful and easy return of the item and a swap or refund.
If any damage or fault is spotted when you return an item and is suspected to be inflicted by the customer. You might have to pay extra for the damage and if it’s too much, Lowes might not consider accepting it.
What Items Can Be Returned?
With the wide range of items that Lowe sells, there are a lot of items you can return to them if you notice or spot any damage or mistake during delivery.
Do not hesitate to put a call across to them or visit their warehouse almost immediately. If you fail to report and return the item, make sure it doesn’t exceed the item return window.
You have between 48 hours from the purchase date to a 1-year interval to make returns of various customer-rejected items.
If you don’t have an idea of the exact day your item can stay for better observation before you call, contact Lowe’s customer care immediately.
What are Lowe’s Non-Returnable Items?
It’s always to the advantage of the customers of Lowe to know the non-returnable items when buying or ordering items.
Lowe’s doesn’t accept chemicals and inflammables or lithium batteries, they won’t collect it back. Therefore, items of such should be in utmost demand before you order them.
What Type Of Items Have The Least Return Time?
Delicate items like Dishwashers, Microwaves, Ovens, Refrigerators, and household equipment of this sort have 48 hours to be returned if you figure out any fault.
It’s always advised to keep a good watch to spot faults and issues on arrival of items like this so you stay timely regarding the limited time for return.
How Can I Enjoy More Extended Return Time?
Not just being a customer but a member of any of the platforms or membership groups will increase your return chances for 365 days.
All you need to do is to register and be a member of any of these groups under Lowe’s and make your purchase using any of these:
1. Lowe’s Business Advantage (LBA)
2. Lowe’s Commercial Account (LCA)
3. Lowe’s Advantage Card (LAC)
4. Lowe’s Business Rewards (LBR)
How Do I Return an Item to Lowe’s?
It’s either in-store or shipping the item(s) back to them. If you prefer the shipping procedure, you will need all documents used during the online purchase to send it back with legal approval from Lowe’s
If you want to return to the store, you will have to visit any of the stores around you and present all documents of the purchase to get a refund.
What Is The Return Time For Plants
They have the most extended return time on Lowe’s return policy. Up to a year to return any plant and flower, you bought that doesn’t meet your taste.
You are granted this much time to observe the growth and well-being of the plant and spot defects that might make you consider a return.
Does Lowe’s Charge For Restocking?
Lowe’s charges a 20 percent restocking fee for specific orders or items that were canceled or returned within 72 hours. These fees are general unless the items are faulty or damaged upon delivery.
If the products are not up to standard, customers are exempted from the restocking fee, ensuring a fair resolution for issues beyond their control.
Finally, understanding Lowe’s return policy and rules of items is important. Stay timely and return the item before ordering to avoid incurring costs or charges.
Know items that are non-returnable to Lowe’s and the various platforms within Lowe’s that can also give you extended time to return items.