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Scheels Return Policy: Time Frame For Return

ByKezarsf Group

Shopping at Scheels can be a great experience, whether you’re buying sporting goods, apparel, or outdoor equipment. However, there are times when you might need to return an item, either because it’s the wrong size, doesn’t fit your needs, or you simply changed your mind. In this article, we’ll walk you through Scheels’ return policy in simple and easy-to-understand terms.

What Is Scheels’ Return Policy?

Scheels has a very customer-friendly return policy. They want to make sure you are happy with your purchase, so they allow returns for most items as long as they are in new condition and you have proof of purchase.

Return Time Frame

You have 60 days from the date of purchase to return an item to Scheels. This 60-day return period applies to most items, but it’s important to return the product within this window to ensure you get a refund.

What Items Can Be Returned?

Scheels allows you to return many different types of items, including:

  • Clothing and footwear
  • Sporting equipment
  • Outdoor gear
  • Hunting and fishing supplies
  • Fitness products

As long as the item is unused and in its original packaging, you should have no trouble returning it.

Proof of Purchase

To return an item, Scheels requires proof of purchase. This can be your receipt or an electronic proof if you bought the item online. If you no longer have the receipt, Scheels may still allow the return but could issue you store credit instead of a refund.

How to Return Items at Scheels

There are two main ways to return items at Scheels: in-store and by mail. Let’s go over both options.

In-Store Returns

If you live near a Scheels location, you can easily return the item in-store. Here’s what to do:

1. Bring the Item and Proof of Purchase: Make sure the item is in its original packaging and bring your receipt.

2. Go to the Customer Service Desk: A Scheels associate will help you with the return.

3. Choose Your Refund Method: You can receive your refund in the same form you paid, or if you prefer, you can get store credit.

Online Returns

If you bought an item from Scheels’ website and want to return it, you can do so by mail. Here’s the process:

1. Log Into Your Account: Go to the Scheels website and log into your account to find the order you want to return.

2. Request a Return: Follow the steps to request a return, and Scheels will give you instructions on how to send the item back.

3. Prepare the Package: Make sure the item is packaged securely, with all parts and accessories included.

4. Return Shipping: Depending on the situation, you may be responsible for paying return shipping costs.

5. Receive a Refund: Once Scheels gets the item and checks it, they will process your refund.

Items That Can’t Be Returned

While Scheels has a great return policy, there are some items that cannot be returned. These include:

  • Firearms and ammunition: Due to safety and legal reasons, these items are not returnable.
  • Food and drinks: Perishable items cannot be returned once they have been purchased.
  • Gift cards: Scheels gift cards are non-refundable and cannot be exchanged for cash.
  • Customized or personalized items: Products that have been customized or engraved cannot be returned.

Always check the specific return rules for the item you are purchasing to make sure it can be returned if needed.

Restocking Fees

In most cases, Scheels does not charge restocking fees for returned items. However, for larger or specialized products, there could be a small restocking fee.

This fee covers the cost of processing and handling the return. If a restocking fee applies, it will usually be mentioned at the time of purchase or in the return process.

Refunds

Scheels offers refunds in the same way you made the original payment. Here’s what you can expect:

  • Cash or Debit Card: If you paid in cash or with a debit card, your refund will typically be given in cash or returned to your debit card.
  • Credit Card: If you paid with a credit card, the refund will be processed back to that card. It may take 5 to 7 business days for the refund to appear on your statement, depending on your bank.
  • Store Credit: If you don’t have proof of purchase or are returning an item after 60 days, Scheels may offer store credit instead of a cash refund.

Refunds are usually processed within 5 business days after the item is returned and inspected by Scheels.

Scheels Gift Return Policy

If you received a gift from Scheels and want to return it, the process is simple. Here’s what to do:

  1. Bring the Gift: Make sure the gift is in new condition and has not been used.
  2. Request Store Credit: Since you won’t have the original purchase receipt, Scheels will typically issue you store credit for the return.
  3. Exchange Option: If you don’t want store credit, you can also choose to exchange the gift for something else at Scheels.

Exchanges

Scheels makes it easy to exchange items. If you bought something in the wrong size or changed your mind, you can exchange the item instead of returning it. Here’s how it works:

  1. Bring the Item: Make sure the item is new and unused.
  2. Visit the Store: If you are near a Scheels store, bring the item and proof of purchase.
  3. Get a New Item: You can choose a different size, color, or product in exchange for the returned item.

For online orders, the exchange process is similar to a return. You’ll need to return the item first and then place a new order for the product you want in exchange.

Returning Items Without a Receipt

If you’ve lost your receipt or proof of purchase, don’t worry. Scheels may still accept your return, but they might issue store credit instead of a refund. You’ll need to provide some details about the purchase, like when and where it was made, to help Scheels find the transaction in their system.

How to Avoid Return Issues

Here are a few tips to ensure your return goes smoothly:

  • Keep the Receipt: Always hold onto your receipt until you’re sure you’re happy with the item.
  • Check the Return Time Frame: Remember, you have 60 days to return most items. If you wait too long, you may not be eligible for a refund.
  • Inspect the Item Before Use: If something seems off or isn’t what you expected, make sure to check it before using the item. Once an item is used, it may not be eligible for return.

Final Thoughts

Scheels has a generous and straightforward return policy designed to make customers feel confident about their purchases. Whether you’re returning an item in-store or online, Scheels makes the process easy and hassle-free.

Just remember the key points:

  • You have 60 days to return most items.
  • The item should be in new condition and in its original packaging.
  • Always keep your receipt or proof of purchase to ensure a smooth return.

By following these steps, you’ll be able to handle any returns with Scheels easily and without any problems.

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