Allbirds Return Policy: A Simple Guide
If you’re thinking about buying a pair of Allbirds shoes or any other product from the brand, it’s important to understand their return policy.
Allbirds is known for making sustainable footwear and clothing, and they also have a customer-friendly return policy. In this article, we will break down the Allbirds return policy in simple terms, so you know exactly what to expect if you need to return or exchange your items.
Understanding Allbirds’ 30-Day Return Policy
Allbirds offers a straightforward 30-day return policy for all their products. Whether you’ve bought shoes, socks, or apparel, you can return them within 30 days of purchase for a full refund. This policy applies even if you’ve worn the items outside, which is quite rare for most brands.
You have 30 days from the date you receive your order to return any product.Allbirds allows you to return worn items as long as it’s within 30 days.
You can try the products, wear them, and still decide if they’re right for you. If you’re not satisfied, you can easily return them without any hassle.
How to Return Allbirds Products
Returning Allbirds products is a simple process. Here’s a step-by-step guide to help you with your return:
1. Go to the official Allbirds website and navigate to the “Returns & Exchanges” section.
2. You will be asked to enter your order number and email address to start the return process.
3. After confirming your return, you’ll be able to print a prepaid return shipping label.
4. Place the items you want to return in the original packaging or another box and attach the return label.
5. Drop off your package at the nearest carrier location. Allbirds usually uses carriers like FedEx or UPS.
Allbirds Exchange Policy
If you want to exchange a product rather than return it, Allbirds makes this process just as easy. Whether you need a different size or color, you can request an exchange within 30 days of receiving your product.
How Exchanges Work:
- Free Exchanges: Allbirds allows you to exchange items for a different size or color without extra shipping fees.
- Same 30-Day Window: You have the same 30-day window to make exchanges, just like with returns.
- Easy Process: You can start the exchange process online in the same way you start a return, and Allbirds will ship out the new item once they receive your returned product.
If you’re unsure about the size or fit of your Allbirds shoes, don’t worry. Their flexible exchange policy ensures you can easily swap them for the right size.
Refunds and Processing Time
Once Allbirds receives your returned items, they will process your refund. The time it takes to receive your refund depends on your payment method and bank, but Allbirds generally processes refunds within a few business days.
Refund Details:
- Processing Time: After receiving your return, Allbirds typically processes refunds within 5-10 business days.
- Payment Method: Refunds will be credited back to your original payment method, whether it’s a credit card, debit card, or PayPal.
- Taxes Included: The refund will include any taxes you paid during your purchase.
If you don’t see the refund in your account right away, don’t worry. It may take a few days for your bank or credit card company to process it.
Returns for International Orders
Allbirds offers international shipping, but their return process for international orders is a bit different from domestic returns.
If you live outside the United States, you can still return your Allbirds products, but you may need to cover the return shipping cost.
International Returns:
- Return Time: You still have 30 days to return international orders.
- Shipping Costs: For international returns, customers may be responsible for return shipping fees.
- Process: You can start your return online and follow the instructions for returning items from your country.
Gift Returns
If you received Allbirds as a gift and need to return them, Allbirds makes it easy to return or exchange the item without the original purchaser’s involvement.
Gift Return Process:
- Gift Receipt: If the gift came with a gift receipt, you can return the item for store credit or exchange it for something else.
- No Receipt: If you don’t have a receipt, Allbirds may still help you with the return if you provide the order number or proof of purchase.
You don’t have to worry about awkward situations with the gift giver. You can simply return or exchange the gift for something you like.
Conclusion
Allbirds has a customer-friendly return policy that allows you to return or exchange products within 30 days, even if they have been worn. Whether you need a different size, color, or simply want to return your items, the process is simple and easy.
With prepaid return labels for domestic orders and the ability to return international orders, Allbirds makes sure their customers are satisfied with their purchases. Remember to check their website for specific details on international returns and gifts.
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