Skechers Return Policy: Rule For Return Without Receipt
No company wants an unhappy customer, and just like that, Sketchers are very dedicated to helping their customers get what they need. This brings us to the discussion of the Skechers’ return policy. A policy that will help the customers in the return of their product under different kinds of situations.
What is Skechers Return Policy?
Skechers provides a 45-day exchange and return policy period from the purchase date. Any non-worn or non-damaged return item can make a customer eligible for such activity.
You should carry your purchase receipt too. It is recommended that you pack your product back in its original packaging for the returning process.
Skechers In-store Returns Process
Firstly, you need to find the nearest retail store of Skechers. You can return your product directly in the store itself. Do not forget to take the receipt with the product. Ask the representative of the store to return your product. Give them all the necessary information for successful return.
You will need to check this product by a store manager and then able to give the product for refund, return or exchange. The product must be unused. The product must be returned along with all its tags and labels attached.
Skechers Return Policy With Via Mail
According to the Skechers, you can return your product via mail within 45 days of purchase. To complete online return you need to follow these steps:
1. First, you have to visit their website Skechers
2. Then log in to your account.
3. Select the items which you want to return and tell them a valid reason why you want to return the product.
4. Submit your selected items.
5. You will get a confirmation email with a return shipping label.
6. Pack properly in the box and affix the return label on the top of the box.
7. Drop off your package to the nearest UPS location.
Skechers Return Policy Without Receipt
Yep, Skechers is cool with returns even if you don’t have a receipt, making the return policy flexible. But there’s a catch – if you buy something at the Skechers store, you can’t return it without a receipt.
This rule only applies to things you buy online. The store folks can find your order using your email, so you don’t need to worry about keeping the receipt.
What is Skechers Refund Policy?
After receiving your product, we shall review the quality of your order. If in case it is found to be a good standard of quality, you shall receive an email confirmation stating your refund is already processed. Refunds will take place in the original method of payment used at the time of placing the order.
Your refund will be posted back to your account within 7-10 business days. You should be able to get an email as to whether you are going to be eligible for getting a refund or not.
Most likely, Skechers is going to initiate your refund right after its receipt. Shipping fee and other handling charges will not be refunded.
How to Return Without Receipt at Skechers?
Skechers has a very liberal and a totally customer-oriented return policy. In fact, there is only one exclusion to this norm: you are not entitled to have in-store purchases returned without a receipt.
However, you can return online purchases even without the receipt; the product is only to be returned in the state in which it can be sold once again, or rather, good condition.
Skechers Exchange Policy
Exchange is possible after a successful return of your product. But, more conveniently, it would be better to visit the store, as an exchange will allow you to select your product then and there only.
Most generally, while you are exchanging your product, you just are permitted to exchange the product with a like product, whatever is available in the store. In any case, Skechers staff shall be helping you through the exchange process.
Skecher’s policy further states that they cannot guarantee having the inventory for the same product during your online exchange.
Can You Exchange a Shoes For a Different Size?
Sure! If you got Skechers shoes and they don’t fit, you can swap them for a different size. If you bought them online, you might be able to change them at a Skechers store, but they need to have the same style and size you want.
Another option is sending the shoes back to the Skechers warehouse and asking for a size exchange. But keep in mind, not all size changes might work, and you might need to pay extra for shipping.
Skechers Store Timings
To know when the store is open, where it is, and its phone number, type in your ZIP code, city, or state using the Store Locator. Here are the hours for Skechers stores in the United Kingdom (UK):
| Day | Store Hours |
|---|---|
| Monday | 10:00 AM – 8:00 PM |
| Tuesday | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 10:00 AM – 8:00 PM |
| Sunday | 11:00 AM – 7:00 PM |
Can you Swap Online Buys at Skechers Stores?
If you bought something on Skechers.com, you can return it to any Skechers store in the U.S. owned by the company.
Remember to bring your receipt when you go to the store. If you forget your receipt, the store might not be able to give your money back the way you paid.
To print your receipt:
1. Go to Orders and Returns
2. Enter your order number and email
3. Click on “Check Status”
4. Choose “Need to return this item” for what you want to return
5. Select “Bring it to our store”
6. Click on “Print Receipt”
If you used AfterPay, the store can’t give you money back as eGift Card Credit.
Conclusion
So, that’s how Skechers handles returns. If you got something online, they’re okay without a receipt, and you can sort things out at the store.
But if you picked it up in the store, having the receipt is a must. Just remember, your email can help if you misplace the receipt. Happy shopping and returning!
