Banana Republic Return Policy: Effective Steps For Return
At Banana Republic, satisfaction is the topmost utmost aim. So, whether it’s just a change of mind from your recent purchase or that one particular item that fell short of the mark, Banana Republic presents an easy return experience.
Along with the standard holiday return policy, Banana Republic also extends its customers a 30-day extended holiday return policy during the festive season.
What Does Their Return Policy Cover?
Well, that item you’ve bought with a discount is not supposed to be returned, then. If it’s labeled “final sale,” then your money is not going to come back to your pocket. The same goes for slightly damaged items sold with an “as is” sticker. Gift cards are not returnable, either.
That money on the card has to be spent at Banana Republic. But hey, it means you can pick up a lot of nice new clothes, right? While it may sound like a bummer, it is more or less considered business as usual.
Practically all retailers have policies that are incredibly similar regarding gift cards. After all, it’s not like they’re a money tree!
How to Return an Item to Banana Republic?
The benefit is that you can mail or walk in, returning online orders, which makes it convenient for returning the online purchased items.
In the case of purchases made in-store, you will have to do that from the Banana Republic store by visiting and returning the items.
Let’s understand both ways. Following the same set of Banana Republic return policy regulations, the returns will be taken in-store and online.
In-store Returns Process
Simply bring the item back to a Banana Republic store within 45 days from the date of purchase with a receipt. For an online purchase, please bring the shipping confirmation email (mobile or printed) when returning or, better still, the credit card used for the purchase.
All you have to do is approach any store personnel and request that the return or exchange of items be done just the way you want it. He or she will be willing to process the return given that all conditions are met.
He or she will then be able to proceed with the returns through the original payment method.
Online Returns Process
In case you are not able to access any of the stores to return the merchandise, you might as well have to return it by mail. To do this, print a return shipping label to mail the items back to their facility. Below, find easy steps to print your prepaid shipping label and simply return the product.
1. Go to the Banana Republic returns page and enter your order number and email address.
2. Provide the reason for the return if asked and the store will initiate the return process by providing you with the shipping label.
3. Pack the items with receipts securely in a box and stick the shipping label.
4. Keep one of the shipping labels with you which is a prepaid slip.
5. Mail the product to the store through the US postal service or drop it off at the nearest UPS location.
As soon as the store receives your product, they will initiate a refund. As per the Banana Republic Return Policy online, they shall not refund cash for returns done online if you purchased it on a COD; instead, this will be credited to your bank account. Keep in mind that the items should be in original condition with tags attached for eligibility for return.
Banana Republic Holiday Return Policy
Banana Republic also offers extended return periods over the holiday.
Purchases made from October 24 through December 24 may be returned through January 15 or 30 days from the purchase date, whichever is longer per standard Banana Republic return policy. All standard return policy terms and conditions also apply.
Banana Republic Exchange Policy
In case one is not satisfied with the purchase, he or she is allowed to return it at full value or make an exchange with another item. Any exchange will have to meet the same conditions stated in the Banana Republic return policy.
The product was given in the instance of the wrong size, color, or style, and you can ask for an exchange with a similar product.
The best way is to walk into their store, and this may also be done online via mail by contacting their customer support at 1-888-277-8953.
Banana Republic Refund Policy
Banana Republic’s return policy only reimburses your money after the store has received and validated your item. This will be refunded back to your original mode of payment. For credit cards, depending on your card issuer, amount reflections take about 15 days.
In case you would like to return store purchases, you are entitled to a cash refund if it gets approved by the store. It should have tags attached and should not be washed. Apparel should be carried with the product receipt for a successful refunding process.
How Strict Is Banana Republic Outlet Return Policy?
It is not firm, considering you keep within a few constraints of returning an item to Banana Republic.
One can return anything for any reason based on the return policy at Banana Republic. The only catch is not to wear or wash these items. At times, the original tags should also be on items for you to receive a full refund.
How to Return a Gift Without a Receipt
If a gift receipt does not accompany the merchandise, only a store credit will be issued at the merchandise’s last sale amount.
Now, if you do want a cash refund, you have to bring the receipt or maybe, just maybe, the gift giver could still have it.
Policy For Returning Defective Or Damaged Items
If you receive a defective or damaged item, please contact our customer service team within 30 days from the original ship date, at the latest, to receive a prepaid return label to send the item back to us.
Upon receipt, they will then process your return or exchange. Essentially, though a very liberal policy exists at Banana Republic Factory in the context of return, there are some exclusions to it, which the customer needs to take into consideration.
Final Sale items are items that are non-returnable and non-exchangeable, and items like undergarments and swimwear come under the purview of final sale and hence are not available for any return.
If a product arrives and it is damaged or defective, please contact the Customer Service team within 30 days from the original ship date to receive a prepaid return label and instructions for returning or exchanging the merchandise.
